Information we collect
When you submit a survey or enquiry request, we may collect your name, organisation, work email, phone number, city, facility type, service interest and the information included in your message.
How we use it
We use enquiry information to understand the request, contact you, assess service availability, plan a survey, prepare a scope or quotation and maintain relevant business records.
Sharing and service providers
Information may be handled by Duct Clean Co, Accordible and service providers supporting website hosting, communication or business operations. We do not sell website enquiry information.
Retention and security
We retain information for as long as reasonably required for the enquiry, client relationship, legal obligations and internal records. We use reasonable administrative and technical safeguards, although no internet system can guarantee absolute security.
Your choices
You may ask us to correct or delete information, subject to applicable business and legal retention requirements. Contact us at hello@ductcleanco.com.
Updates
We may update this notice when website practices or requirements change. The latest version will remain available on this page.